Privacy notice
How we handle personal data on kleindiek.asia. In short: this site sets no cookies, runs no advertising trackers, and loads nothing from a third party until you ask it to.
Who is responsible
The controller for this website is Kleindiek Nanotechnik Asia, Regus Vision Exchange, 2 Venture Drive #24-01, Singapore 608526. Data protection enquiries: info@kleindiek.asia.
Kleindiek Nanotechnik Asia is a subsidiary of Kleindiek Nanotechnik GmbH, Aspenhaustraße 25, 72770 Reutlingen, Germany, which manufactures the instruments described on this site and operates kleindiek.com.
What we collect
Server logs
Our host records standard request data — the page requested, the time, the referring page, your browser’s user-agent string and a truncated IP address. This is needed to serve the site and to detect abuse. Logs are kept for a short period and are not combined with anything else.
Enquiries you send us
If you use the contact form or email us, we receive whatever you put in it — typically your name, work email, organisation, region and your question. We use it to answer you and, where relevant, to route your enquiry to the Kleindiek office or distributor who can help. We do not add you to a mailing list on the strength of an enquiry.
Analytics
We use Umami, a self-hosted, cookieless analytics tool, to count page views in aggregate. It stores nothing on your device, assigns no persistent identifier, does not follow you across sites, and the data never leaves our infrastructure. We can see that a page was viewed; we cannot see who viewed it.
Video
Videos on this site are embedded from YouTube, but they load behind a click-to-play placeholder: no request is made to YouTube or Google until you click play. Once you do, YouTube receives your IP address and device information under its own privacy policy. We use the youtube-nocookie.com domain, which limits the tracking cookies YouTube sets to those needed for playback.
Cookies
This site sets no cookies. Because we store nothing on your device and use no non-essential tracking, no consent banner is required — and we would rather show you the site than a dialog. If you play an embedded video, YouTube may set cookies at that point; that is your choice to make, per video.
Consent and purpose limitation
We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). We collect personal data only where you provide it — principally by submitting an enquiry — and only for the purpose you provided it for: answering your question, arranging a demonstration, or preparing a quotation.
By submitting an enquiry you consent to that use. You may withdraw consent at any time by writing to us; we will stop processing within a reasonable period, subject to any legal retention obligation, and will tell you what the likely consequences are for any request still in progress.
Access and correction
Under Parts V and VI of the PDPA you may request access to the personal data we hold about you and information about how it has been used or disclosed in the past year, and you may request correction of any error or omission. Write to the Data Protection Officer below. We will respond as soon as reasonably possible and, where we cannot respond within 30 days, will tell you when we can.
Data Protection Officer
To be confirmed — the designated Data Protection Officer and their business contact details, as required by section 11(3) PDPA.
Protection and retention
We make reasonable security arrangements to protect personal data against unauthorised access or disclosure, and we cease to retain it once the purpose it was collected for has ended and retention is no longer necessary for legal or business purposes.
Transfer outside Singapore
Kleindiek Nanotechnik Asia is part of Kleindiek Nanotechnik GmbH in Germany, which manufactures the instruments described on this site. Technical enquiries may be transferred to Germany so that an application engineer can answer them. Germany is subject to the EU General Data Protection Regulation, which affords a standard of protection comparable to the PDPA, meeting the transfer limitation in section 26.
Complaints
If you are not satisfied with how we have handled your personal data, please contact us first. You may also complain to the Personal Data Protection Commission of Singapore.
Changes
If we change how this site handles personal data, we will update this page. Material changes will be noted here rather than made silently.